There is a glitch in the Windows Vista Windows XP Service Pack 3 or Windows Vista Service Pack 1, that surfaces with a tool that is called Fixccs.exe. The downside of this tool is that it adds numerous registry keys in many locations and some of these registries are from Symantec. The official Windows Vista Place Blog states, “Because of these registry keys, you may experience one or more of the following symptoms: These entires cause issues such as:

  1. Windows Device Manager is empty.
  2. Missing Wireless network adaptors or other hardware devices.
  3. Unable to connect using a wireless adapter.


They go on to saying, “If you have already installed XP SP3 or Vista SP1 Symantec has developed a tool to remove the registry entries that were added during the Windows XP Service Pack 3 or Windows Vista SP 1 upgrade. For Norton 2008 subscribers who have not yet installed the service packs, install Symantec’s LiveUpdate solution first. This prevents the issues from occurring. Ensure that you run LiveUpdate and restart your computer before installing the Service Pack.”

Following the above-mentioned steps should help you get rid of these concerns.